Global CPG Manufacturer: Technical Documentation
How a global CPG manufacturer deployed Blockify and AirgapAI to solve decades of documentation drift across 130+ manufacturing facilities.
Manufacturing Documentation Challenges
Across 130+ plants and 70 countries, local modifications and decades of repairs caused technical documentation to diverge from actual equipment, leading to maintenance errors, extended downtime, and safety risks.
Blockify on Intel Gaudi for centralized knowledge capture combined with AirgapAI for offline field retrieval. Voice-capture workflows let technicians document repairs in real-time.
Implementation Areas
Knowledge Capture
- Voice-capture workflows
- Real-time repair documentation
- Tribal knowledge conversion
- Facility-specific IdeaBlocks
Maintenance
- Correct procedure in 15 seconds
- Configuration-aware retrieval
- Error reduction 40-60%
- Network-wide consistency
Documentation Unification
Time-to-correct-procedure was reduced from minutes of searching through inaccurate manuals to 15 seconds of facility-specific, configuration-aware retrieval, projected to save $53-80M annually.
Key Outcomes
- Speed: Procedure retrieval from minutes to 15 seconds
- Quality: 40-60% reduction in documentation-related errors
- Savings: $53-80M projected annual savings network-wide
- Knowledge: Voice-capture for real-time knowledge preservation
Download the Full CPG Manufacturer Case Study
Get complete details on unified documentation across global manufacturing.
- Procedure retrieval in 15 seconds
- 40-60% error reduction
- $53-80M projected annual savings
- Voice-capture knowledge preservation
- 130+ plants unified
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